I’ve booked a flight but haven’t received a confirmation email. What should I do?

Travelio is your source for airfare comparison, but we don’t handle bookings. You’ve booked your flight through one of our partner sites. To obtain another copy of your booking confirmation, please contact the partner site where you made the booking. If you’re unsure which site you used, you can check your credit card statement to identify the booking source.

How can I make changes to my flight booking, such as altering the dates, adding extra baggage, or making other modifications?

Travelio doesn’t directly handle booking alterations, but the company through which you made your booking can assist you with changes. Keep in mind that depending on the fare type you purchased, there might be additional charges associated with modifying your booking.

Tell me more about Travelio.

Discover all about Travelio by visiting our comprehensive ‘About Us’ page.

Can I email my flight request to get the best price from Travelio?

All our available fares are conveniently listed on our website, and we don’t offer any exclusive fares that aren’t already accessible there. Feel free to explore our website to find the best fares.

You claim there are no Credit Card fees, but I was charged a fee on my airfare. What’s the reason?

Travelio is absolutely free to use, and we don’t impose any fees. Any credit card fees you may have encountered likely come from the supplier site where you completed your booking, depending on your chosen payment method. You can select your preferred payment option in the ‘Filters’ section to view the final and accurate price. While we strive to stay updated with any changes to credit card fees from suppliers, we can’t be held responsible for discrepancies.

I noticed a lower price on Travelio, but when I went to the supplier site, the price had increased. What could be the reason for this discrepancy?

Airfare prices are highly dynamic and can change rapidly. Sometimes, during the transition from displaying the fare on Travelio to the supplier site, the price might change. In other cases, the supplier may have initially provided an incorrect fare to Travelio, and the updated price on the supplier’s site reflects this discrepancy. Please understand that we can’t control airfare prices sent to us by suppliers, and these variations may occur.

How do I search for flights on Travelio?

Searching for flights on Travelio is easy. Simply enter your departure and destination cities, select your travel dates, and hit the “Search” button. You’ll instantly see a list of available flights sorted by price, allowing you to choose the best option for your trip.

Are the prices on Travelio up-to-date?

Yes, the prices displayed on Travelio are updated in real-time. We work diligently to provide you with the most current and accurate airfare information available.

Can I book a flight directly on Travelio?

Travelio is a flight comparison website, and we don’t handle bookings ourselves. However, we provide convenient links to our partner sites where you can complete your booking. Just click on the flight you prefer, and you’ll be redirected to the partner site for booking.

Do I need to create an account to use Travelio?

No, you don’t need to create an account or log in to use Travelio. Our services are accessible to everyone, and you can search for flights and compare prices without any account requirements.

What are the payment options available when booking through partner sites?

Payment options can vary depending on the partner site you choose. Most partner sites accept major credit cards and online payment methods, providing you with flexibility in payment. Be sure to check the payment options on the partner site before confirming your booking.

I have a specific airline preference. Can I filter search results to show flights from a particular airline?

Yes, you can use our filters to narrow down your search results. You can select your preferred airline from the list of available options to display flights from that specific carrier.

Are the prices on Travelio inclusive of taxes and fees?

Prices displayed on Travelio include the base fare but may not include all taxes and fees. Additional taxes and fees, such as airport taxes and fuel surcharges, may be added by the airline or booking provider during the booking process. Make sure to review the final price breakdown before confirming your booking.

What should I do if I encounter any issues during the booking process on a partner site?

If you experience any technical issues, errors, or uncertainties while booking on a partner site, please contact the respective partner’s customer support for immediate assistance. They will be able to address your concerns and provide guidance during the booking process. Travelio does not handle the booking process directly, so it’s essential to contact the partner site’s support team.